Strategic Ops Partner

Scale without the chaos.

I help established service businesses streamline ops, automate admin work, and build internal systems that let your team handle more volume with fewer mistakes. If your backend feels held together with duct tape and spreadsheets, I'll help you fix it.

12 years at Google •Top Rated on Upwork •100% Job Success

Book a Free Systems Audit See How I Work
Jeremy Pittman working at his desk
$5M+
Client ARR Enabled
2×
Admin Output Increase
12
Years at Google

What changes when ops are dialed in

When the backend is clean, the business feels lighter—without sacrificing growth.

  • Twice the throughput without hiring more people.
  • More time for what matters—focus on growing your business, not babysitting it.
  • Fewer mistakes through guardrails, automation, and clean handoffs.
  • Visibility into what matters—conversion, speed, and cash flow.

A simple framework that actually sticks

No bloated playbooks. Just a repeatable process that finds the bottleneck and fixes it.

1

Diagnose

Find the bottleneck, baseline the numbers, get clarity on what's actually breaking.

2

Design

Define the workflow, owners, handoffs, and the source of truth.

3

Deploy

Ship automations, integrations, dashboards, and lightweight tools that work.

4

Discipline

Document, train, and iterate monthly so the system keeps working without you.

Real systems for real business owners

A few examples of systems I've built. Client names available upon request.

Home Services • Retainer

$2M+ home services business

  • Connected lead → schedule → completion workflow with clean handoffs
  • Reduced manual owner/admin overhead in a key revenue process
  • Built visibility into conversion, speed-to-schedule, and cash flow
Logistics • CRM + Dispatch

$2M+ materials/logistics business

  • Central hub for supplier + buyer matching and dispatch handoff
  • Single source of truth (pickup numbers, notes, status)
  • Faster matching with fewer mistakes
Enterprise • Salesforce

Enterprise workflow automation

  • Standardized intake → compliance artifacts → file organization
  • Reduced manual coordination across tools
  • Clean file structure and auditability

Strategic Ops Partner

Hi, I'm Jeremy

I spent 12 years at Google building ops, tools, and programs used by millions. Now I help service businesses build systems that scale—without the chaos.

If your business feels like it's being held together with sticky notes, spreadsheets, and stress, I'll help you fix the backend so it runs like a machine.

  • → Ops, logistics, and product launches at Google scale
  • → Built and streamlined my own businesses from scratch
  • → Now helping service businesses save 10+ hours/week with systems that run on autopilot
Learn more about me
Jeremy Pittman

Ways to work together

Choose the engagement that fits—retainer for ongoing partnership, a sprint for fast traction, or an AI audit for practical adoption.

Fractional COO

Strategic Ops Partner

Ongoing partnership with hands-on systems shipping. Operating cadence, workflows, automations, and dashboards.

Best for: $500K–$5M service businesses

Learn more
Quick Start

2-Week Systems Sprint

Fast clarity + momentum. Workflow map, 1–2 high-leverage fixes shipped, and a 60–90 day roadmap.

Best for: Smaller teams or a "try before retainer" start

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AI Enablement

AI Audit & Training

Practical AI adoption that saves time this quarter. Identify opportunities, train your team, implement 1–2 automations.

Best for: Teams ready to leverage AI

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What Clients Are Saying

Results from business owners who took back control of their time.

Custom Airtable + AI workflow

Turned an open-ended idea into a practical system that works.

"When I first shared my idea with Jeremy, it was pretty open-ended...more of a concept than a clear plan. He took the time to ask the right questions, understand what I was really trying to accomplish, and turn that into a practical system that works."

— Jason, Upwork

Zapier → Sheets → QuickBooks invoices

Understood fast, improved the plan, delivered ahead of schedule.

"He quickly understood exactly what I was trying to achieve and offered excellent suggestions that made the project even better than I had envisioned… he delivered ahead of schedule."

— Mark, Upwork

Google Sheets budgeting template

Clean, functional, visually engaging—down to the details.

"From the very beginning, Jeremy showed an impressive understanding and was able to take my loose concepts and turn them into clean, functional, and visually engaging tools."

— Cody, Upwork

Google Sheets automation

Careful discovery, clear scope, and a solution we could afford.

"He expertly walked us through the process… took time to understand exactly what our needs were… and we were thoroughly impressed with his work."

— Julie, Upwork

Top Rated on Upwork • 100% Job Success • $10K+ earned • 17 projects delivered

Frequently Asked Questions

Everything you need to know before we start working together.

My business is really small. Will this work for me?
Yes! While I spent 12 years at Google, I specialize in small operations. My Google experience gave me systems knowledge, but every solution is customized to your specific situation—not generic corporate advice. I've built and run my own small businesses, so I understand the realities you face.
I'm not tech-savvy — will the solutions be too technical?
Not at all. I design solutions around simplicity, using tools you're already comfortable with or that are easy to learn. My goal is to reduce complexity, not add to it. I'll walk you through everything step-by-step.
How quickly can I expect to see results?
Most clients see meaningful improvements within 2–4 weeks. I focus on your highest-impact pain points first, so even a single automation or streamlined process can free up significant hours right away.
I've tried fixing my operations before and never stick with it. How is this different?
The difference is accountability. I don't just hand you a plan and disappear. I work alongside you to implement changes and check in regularly to make sure they become part of how your team actually works. Systems only work if they stick.
What types of businesses do you work with?
I work primarily with established service businesses—typically $500K to $5M in revenue—where operations are the bottleneck. Think agencies, consultants, home services, logistics, and professional services. If you have recurring admin load, scheduling complexity, or handoff issues, we should talk.
What's the investment?
It depends on your specific needs and goals. I offer both short-term sprints and ongoing partnerships. Book a free Systems Audit Call and I'll give you a clear recommendation based on your situation—no pressure, no pitch.

Want your ops to feel calm again?

Book a free Systems Audit Call. I'll map the bottleneck and outline the fastest path to remove it—no pressure, no pitch.

Book a Free Systems Audit

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